Terms & Conditions

These Terms and Conditions govern your use of our website and the purchase of any products from our store. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before using our website or purchasing any products.

1. General

Our website is operated by Oz Paws, located in Australia, 2024. By using our website, you agree to comply with all applicable laws and regulations.

2. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, videos, and software, is the property of Oz Paws or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, distribute, or modify any content from our website without our prior written consent.

3. Product Information

We strive to provide accurate and up-to-date information about our products on our website. However, we do not warrant that the product descriptions, images, or other content on our website are accurate, complete, reliable, current, or error-free. If you find any discrepancies or have any questions about our products, please contact us.

4. Pricing and Payment

All prices displayed on our website are in Australian dollars (AUD) and are inclusive of GST (Goods and Services Tax) unless otherwise stated. We reserve the right to change prices at any time without prior notice. Payment for your order must be made in full at the time of purchase. We accept various payment methods, including credit cards and PayPal.

5. Shipping and Delivery

We offer shipping within Australia. The shipping cost and estimated delivery time will be displayed during the checkout process. Please note that delivery times may vary depending on your location and other factors beyond our control. We are not responsible for any delays or damages caused by the shipping carrier.

6. Returns and Refunds

If you are not satisfied with your purchase, you may return the product within 30 days of receipt for a refund or exchange. The product must be in its original condition and packaging. Please contact us to initiate the return process. Please note that shipping costs are non-refundable, and you are responsible for the return shipping fees unless the product is defective or damaged.

7. Limitation of Liability

To the extent permitted by law, Oz Paws shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or the purchase of any products. We make no warranties or representations about the accuracy or completeness of the content on our website or the suitability of our products for any particular purpose.

8. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Australia. Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Australia.

For more information or if you have any questions, please contact us at info@ozpaws.com.au.